Overall, great experience shopping here. Bought a new mountain bike and accessories. The bike I wanted wasn't built, so they put it together for pickup in 2 days. They took my name and number to notify me when it was ready, but not payment information, so there was no pressure to buy it if I didn't like it. Matt even made sure it would fit into my trunk before I paid - huge thanks for that peace of mind.
The only complaint I have is that the original estimate for pickup was "next day", so I shifted my schedule a bit to pick it up ASAP and couldn't. It's not worth losing a star over given everything else they did to get me set up.
And I *love* the new bike - definitely the perfect one for me.
Overall, great experience shopping here. Bought a new mountain bike and accessories. The bike I wanted wasn't built, so they put it together for pickup in 2 days. They took my name and number to notify me when it was ready, but not payment information, so there was no pressure to buy it if I didn't like it. Matt even made sure it would fit into my trunk before I paid - huge thanks for that peace of mind. The only complaint I have is that the original estimate for pickup was "next day", so I shifted my schedule a bit to pick it up ASAP and couldn't. It's not worth losing a star over given everything else they did to get me set up. And I *love* the new bike - definitely the perfect one for me.