This pharmacy has rarely had medication ready for us the day our doctors call it in. I actually can't recall a time when they haven't had to order the medication... Sometimes keeping us waiting for important medications for days. The last time they told my husband it would be days before he could pick up his medications he called the nearby CVS to see if they had it. They did. He then called his doctor to have them call it in to the CVS instead. When the doctor heard that Rite Aid didn't have it in stock he was shocked-- stating that the medication was a very basic and common one.
When we received news last week that my infant daughter's medication wouldn't be ready for four days my husband and I discussed switching pharmacies.
Today I received notification via phone call that her meds were ready... A day early. I rearranged my schedule to get there before they closed because my daughter is suffering and really needs this medication, only to show up to be told that it wasn't ready... That is been told it wouldn't be ready until tomorrow. When I told the pharmacist about the phone call Id received to the contrary only a few hours before she states that I'd probably signed up for phone calls alerting me when prescriptions were ready, but that Id been told that it wouldn't be ready until Monday. Which mixed message am I supposed to believe here? When told my medication is ready for my suffering baby, I'm going to show up!!! It was so frustrating to, once again, leave empty handed!!!!!! Switching to CVS. I suggest you do the same!
All USA
This pharmacy has rarely had medication ready for us the day our doctors call it in. I actually can't recall a time when they haven't had to order the medication... Sometimes keeping us waiting for important medications for days. The last time they told my husband it would be days before he could pick up his medications he called the nearby CVS to see if they had it. They did. He then called his doctor to have them call it in to the CVS instead. When the doctor heard that Rite Aid didn't have it in stock he was shocked-- stating that the medication was a very basic and common one. When we received news last week that my infant daughter's medication wouldn't be ready for four days my husband and I discussed switching pharmacies. Today I received notification via phone call that her meds were ready... A day early. I rearranged my schedule to get there before they closed because my daughter is suffering and really needs this medication, only to show up to be told that it wasn't ready... That is been told it wouldn't be ready until tomorrow. When I told the pharmacist about the phone call Id received to the contrary only a few hours before she states that I'd probably signed up for phone calls alerting me when prescriptions were ready, but that Id been told that it wouldn't be ready until Monday. Which mixed message am I supposed to believe here? When told my medication is ready for my suffering baby, I'm going to show up!!! It was so frustrating to, once again, leave empty handed!!!!!! Switching to CVS. I suggest you do the same!