Rude, terrible customer service and very shady! One employee will give you rough estimates of services and at the last moment everything is much more expensive. I guess they think after you purchase an item and send it out to be serviced, you will not want to go through the trouble of canceling the order. Also, the item was on sale online and I was charged regular price in the store. No matter how much you spend they have no discounts like other jewelry stores.
Good selection and fair pricing. I was able to walk in and out with a great necklace for my wife without breaking my wallet.