United States Postal Service

The supervisor I spoke to was a very nice guy, or at least he seemed to be, but the other workers always seem annoyed that you would dare come to the post office. Some of them even greet you with more of a sneer or look of disdain rather than a smile. I have had a heck of time getting a refund for a package that wasn't delivered on time. The receiving post office told us we had to fill out a form online. The online people said I had to fill it out, as the sender, at the local post office. The local post office told me that it is the receiving post office's fault and the refund should come out of their budget. I understand the logic, but why did it take 2 less than pleasant postal workers at this office and a supervisor to explain why they couldn't refund it from that office? I will be sending all packages UPS or FedEx from now on.