I truly dislike this branch. I will literally drive out of my way to Springfield or Ridley to avoid the incompetence and long lines this branch has to offer. Staffing seems to be an issue at this branch. Today, there was 1 car in the entire drive thru. I waited more than 10 minutes before giving up and driving elsewhere. Rediculous. The lines inside are always long. It is quite annoying to see only 2 tellers working while others are "buzzing around" not helping customers. There always seems to be an issue with the way tellers handle check transactions here, so I never deposit checks at this location. Staff is mostly nice. It's not the TD's fault, but some customers are clueless and take up a lot of time. Combine that with poor staffing and you have the ingredients for hideous lines.
I truly dislike this branch. I will literally drive out of my way to Springfield or Ridley to avoid the incompetence and long lines this branch has to offer. Staffing seems to be an issue at this branch. Today, there was 1 car in the entire drive thru. I waited more than 10 minutes before giving up and driving elsewhere. Rediculous. The lines inside are always long. It is quite annoying to see only 2 tellers working while others are "buzzing around" not helping customers. There always seems to be an issue with the way tellers handle check transactions here, so I never deposit checks at this location. Staff is mostly nice. It's not the TD's fault, but some customers are clueless and take up a lot of time. Combine that with poor staffing and you have the ingredients for hideous lines.