Rite Aid

6 Bochicchio Boulevard, Moscow
Website: locations.riteaid.com
Phone: +1 570-842-6766

Opening hours:
Mon07:00-22:00
Tue07:00-22:00
Wed07:00-22:00
Thu07:00-22:00
Fri07:00-22:00
Sat07:00-22:00
Sunclosed

Categories: Convenience store  Establishment  Food  Health & Medical Services 

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Reviews

1
Mar 29, 2018

Honest Opinion

This pharmacy used to be a great pharmacy but it seems like some of the staff don't know what they're doing some of the times that I gone there in the past few months. Also, newer people were recently hired and all but one seems to actually care about you as well as be understanding, at the same time. Some new people seem preoccupied talking bad about costumers, after they walk away with the pharmacist and/or technician. Also, some of the newer techs think it's okay to talk to the costumers like garbage. One one occasion, they told me a prescription couldn't be refilled, I thought someone stole my prescription and after one hour of calling the cops and doing the math, for the 6th time (regardless of getting the same results) I called back and have explained the whole math equation. They finally said "oh yeah you're right." Really, if the technician had been patient and didn't hang up the phone in my ear, before I could even ask why they weren't due and how it would have saved me a lot of trouble. Also some of the pharmacist have become a little bit judgmental over the past year about what prescriptions you get, and make it very obvious that they think you should not be on them or getting them. Regardless of what your doctor knows. This is crazy to me because your doctor knows more about you than your pharmacists does. I also thought that they have some kind of oath, and can't judge you but most of them do. Some also judge you without even knowing the facts. It's quite embarrassing to be a Riteaid Pharmacy costumer, for quite a few people. I am sure one of these times they will make an jackass out of themselves by assuming rather than getting the facts first. I hope that management corrects this situation. I am also thinking about writing a letter to the actual people in charge, once I get names and see it happen again to anyone and I encourage everyone else to do the same. Some things are unacceptable.


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