Kohl's Chambersburg

i was here the other day and went to go and pay for my items on the one side and there wasn’t anyone there, so i walked to the other side and i went up to the register where there was a lady standing there clearly not doing anything and she just responded in the worst tone and said the lady at the other register could help me whenever there was a line at the other register. And not just that, i was shopping with my mom and she asked the other cashier a question and she didn’t even answer her!!! i usually don’t have problems here with customer service but the management here needs to look more into who their hiring and definitely work on their people skills and friendliness. i wasn’t pleased with this experience

I love Kohl's! great atmosphere, wonderful staff!