Happy Camp Enterprises

It was suggested by Happy Camp to replace our thermostat in our 1991 travel trailer. They came and replaced the thermostat (we were not present for the installation) and we thought all was well. We went to the campground and I attempted to turn the heat on. Nothing worked. I called Happy Camp and was told yea, we know it isn't working. Well send somebody up to look at it. Once again, Happy Camp came once again we were not there. Supposedly fixed this time. We came back up to the trailer, I turned on the AC the thermostat threw out a spark like the 4th of July. Also, made a popping sound and smelled like wiring burning. I grabbed the fire extinguisher and was almost calling 911, when the smell disappeared. I called Happy Camp back, the repair man came back, this time we were there. After about 2 hours, he was unable to figure out what happened. By this time, I had had enough. I called another repair company. He installed a new thermostat, and it to blew. Needless to say, Happy Camp repair person not only destroyed the thermostat he installed, he also destroyed my AC unit. I attempted to speak with Happy Camp, spoke with Heidi who said she would have the owner call me. Well, that's been 2 weeks ago and no call. So I'm out a AC unit, thermostat and possibly a furnace due to the inept repair by this company. It surprises me since we have used Happy Camp in the past for other repairs and never had an issue. I will not nor recommend Happy Camp to anyone for repairs.