Good Beginnings Preschool & Kindergarten

311 West State Street, Doylestown
Website: goodbeginningspreschool.org
Phone: +1 215-345-4210

Categories: Education  Establishment 

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Reviews

1
Jun 14, 2018

Peter Mills

My wife really did extensive research and settled on Good Beginnings for our 3rd daughter to attend preschool as a 3 year old. She had attended a great music program at the church and had similar high hopes for the school. The experience was fine for the first two classes. On the 3rd class the kids had a "substitute" teacher. The teacher had been told to give candy to all the kids and tell them it was from their normal teacher and that she missed them. The substitute used the candy as a reward for compliance instead. She made the kids sit with their heads down on the table and gave candy only to those that followed all the directions. Apparently, our daughter did not follow all the directions. When picked up she was upset and confused because she thought she was being bad (even though I don't think she really knew what was going on.) This is unacceptable for 3 year-olds just starting their school experience. Our daughter did not get candy and was very confused as to why not. She was still adapting to school and couldn't comprehend what the candy was for and why she didn't get any. Our daughter is normally very outgoing and isn't shy in the least. She's had no problem playing with friends, going to a music class and dancing by herself at dance class. After this incident she has had trouble sleeping. She was very clingy and upset when we tried to go to class the next day and we had to pull her from the school because of this incident. She regressed a bit in potty training having frequent accidents when she had been mostly accident free. We talked to both the teacher and the director of the school and they were apologetic that the situation was handled poorly as the teacher had not meant for the candy to be given selectively. Where they failed was maintaining that school policy be upheld and refusing to honor a refund of the tuition paid. Of $280 paid for the first and last month of school they will only refund $85. They used some crazy math and a notice policy to basically rip us off of the money we paid. I feel this is unacceptable since they created the problem as well as problems outside of school. I didn't receive service, the school created a problem (which they've admitted to and apologize for) and now they refuse to refund our tuition. I would steer clear of this school as there are other choices in Doylestown.


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