This is the worst bank I have ever worked with. I've attempted to close my accounts multiple times in person, over the phone, in writing and email. I was told they were closed and after 3 years they are STILL open. I found out they were still open through a hit on my credit report because someone is using one of my accounts. The customer service is useless and always rude. I'm one step away from hiring a lawyer ensure all ties have been cut from this financial institution forever.
All USA
This is the worst bank I have ever worked with. I've attempted to close my accounts multiple times in person, over the phone, in writing and email. I was told they were closed and after 3 years they are STILL open. I found out they were still open through a hit on my credit report because someone is using one of my accounts. The customer service is useless and always rude. I'm one step away from hiring a lawyer ensure all ties have been cut from this financial institution forever.