The staff here is very unprofessional (especially the two young men); not only do they mess up orders, they are rude and give off a ghetto vibe. The service is slow and I do not think any of them can multitask. Every time, I have to repeat to them my order at the window.
This location is in close proximity to my work and I enjoy DD, but I may have to start going to Starbucks from now on. They are more expensive, but their staff actually acts professional and their service is 100% better. You can actually leave Starbucks without a feeling of, did they stir my drink with their finger or did they spit in my coffee because they had to redo it after telling them multiple times?
I am not one to write reviews like this but, this is unacceptable. Oh, and one last thing, they never fill the iced coffees to the top. It is usually a good inch from being full. When I pay for a large, I want a large. Not a medium and three-quarters. I mean is it that difficult? Employees at other DD locations are capable of this, why are they not? Poor management maybe? I do not know, but I do know that this place sucks!
I would recommend traveling a few miles to another location, or maybe even better, go the the Starbucks that is right down the street!
All USA
The staff here is very unprofessional (especially the two young men); not only do they mess up orders, they are rude and give off a ghetto vibe. The service is slow and I do not think any of them can multitask. Every time, I have to repeat to them my order at the window. This location is in close proximity to my work and I enjoy DD, but I may have to start going to Starbucks from now on. They are more expensive, but their staff actually acts professional and their service is 100% better. You can actually leave Starbucks without a feeling of, did they stir my drink with their finger or did they spit in my coffee because they had to redo it after telling them multiple times? I am not one to write reviews like this but, this is unacceptable. Oh, and one last thing, they never fill the iced coffees to the top. It is usually a good inch from being full. When I pay for a large, I want a large. Not a medium and three-quarters. I mean is it that difficult? Employees at other DD locations are capable of this, why are they not? Poor management maybe? I do not know, but I do know that this place sucks! I would recommend traveling a few miles to another location, or maybe even better, go the the Starbucks that is right down the street!