Cornerstone Dental Labs

Our experience with Cornerstone has been nothing less than horrendous. We started off OK, but slowly and surely our dentists became less and less happy with their work product. Additionally their invoicing had many flaws and caused excessive administrative time on our part. Some of that may have been related to our having multiple offices and providers, however, those issues were addressed up front by myself and our business requirements in lab invoice reconciliations in their initial sales meeting with our company. What is of greatest concern is that we decided to no longer use Cornerstone and sought to reconcile their invoices with our accounting. I had allowed cases in progress to be completed. The result was that Cornerstone has held the cases that they were working on hostage to being paid. Despite my representations that any $ shown to be due would be paid, Cornerstone has adversely affected patient care by not releasing cases that they have been working on. Any one doing business with or contemplating doing business with Cornerstone Dental Labs should clearly beware of what should be considered unethical business practices. C.Lisman, DMD President Dental Health Associates, P.A.