I stumbled onto this garage years ago for a simple inspection on my van. The honest estimates and great service have kept me coming back ever since. The owner is a down to earth man of his word who continues to earn my business with every visit. 2 and half years ago when my wife's mini van broke down within a block off another auto shop in Dover, Pa I allowed it to be looked at by the other shop to avoid a tow charge. While in the shop we had them look at what I thought was a failing power steering pump. After charging me for the power steering pump replacement as well as an alternator (the original problem) we picked up the van. On the way home the steering problem had clearly not been resolved! I immediately took it back and after another day in the shop I was told I would need to pay over 1200.00 to replace the rack! Keep in mind my wife's van is nice but has very high miles. I asked about a used rack and they came down to 800.00. At this point I knew I needed my trusted mechanic to take over so I called Shane and explained the problem. Over the phone Shane quoted me less then half to complete the job with a 6 month warranty! Sadly the used rack did indeed fail in about 90 days but once again without hesitation Shane stepped up and kept his word. The rack was replaced at no charge and 2 years later all is well and we are still on the road. There may not be a fancy waiting room at this shop with free snacks but what you do get in exchange is honesty, kind customer service and quality work every time which in today's market place is priceless!
All USA
I stumbled onto this garage years ago for a simple inspection on my van. The honest estimates and great service have kept me coming back ever since. The owner is a down to earth man of his word who continues to earn my business with every visit. 2 and half years ago when my wife's mini van broke down within a block off another auto shop in Dover, Pa I allowed it to be looked at by the other shop to avoid a tow charge. While in the shop we had them look at what I thought was a failing power steering pump. After charging me for the power steering pump replacement as well as an alternator (the original problem) we picked up the van. On the way home the steering problem had clearly not been resolved! I immediately took it back and after another day in the shop I was told I would need to pay over 1200.00 to replace the rack! Keep in mind my wife's van is nice but has very high miles. I asked about a used rack and they came down to 800.00. At this point I knew I needed my trusted mechanic to take over so I called Shane and explained the problem. Over the phone Shane quoted me less then half to complete the job with a 6 month warranty! Sadly the used rack did indeed fail in about 90 days but once again without hesitation Shane stepped up and kept his word. The rack was replaced at no charge and 2 years later all is well and we are still on the road. There may not be a fancy waiting room at this shop with free snacks but what you do get in exchange is honesty, kind customer service and quality work every time which in today's market place is priceless!